Western Mutual Insurance Group Phone Fax Contact Information

We welcome your questions, comments and suggestions. You can contact us by e-mail, mail or telephone.

Service Department

Automated Policy & Payment Line: (888) 467-7736

 Phone: (800) 234-2114

Customer Service Department Phone Number.

Available: M-F - 8:00 AM - 4:45 PM (PST).

When leaving voice mail, please provide "Policy Number" for prompt service.

Please note during peak hours, your phone call will be answered in the order it was received.

 Fax: (949) 838-0019

Service Department Fax Number.

Please include "Policy Number" on all faxes.

 En Español: (800) 234-2114 - (oprima numero 3)

Servicios al Cliente.

For priority service, use our Customer Service Center (CSC) to make payments on an insurance policy or to update billing information for a current mortgage or escrow account.

Retrieve your CSC password

 Live Online Support - Customer Service Chat

Chat with a Customer Service Representative.

 For Third Parties (Escrow & Mortgage)

To make mortgagee changes and request a current or updated Evidence of Insurance (EOI)

For faster priority processing, please submit your request online at www.EasyEvidence.com

A request for Evidence of Insurance may be faxed to (949) 838-0019.

Please include name, policy #, property address, and new lender information. Please allow 24-48 hrs for processing.

Sales Department

 Phone: (877) WMUTUAL (968-8825)

Sales Department Phone Number.

Available: M-F - 8:00 AM - 4:45 PM (PST).

When leaving voicemail, please provide "Reference Number" for prompt service.

 Fax: (949) 838-0083

Sales Department Fax Number.

Please include "Reference Number" or "Policy Number" on all faxes.

 If I file a claim on my homeowners policy, will my premium increase at renewal?

In most states, the rating of your policy is not affected by claims experience. However, we may review a policy´s claim history prior to the renewal date to determine the eligibility for continuance of coverage.

 En Español: (866) 809-9642 - (oprima numero 1)

Departamento de Ventas.

Retrieve a saved quote.

Claims Department

 Phone: (800) 927-2142

Claims Department Phone

 Claims Emergency Number: (800) 927-2142

Claims Emergency Number

 Fax: (949) 838-0144

Western Mutual accesses public information found in county tax records. Information such as the size of your home and the year it was built is necessary for us to accurately determine your premium.

For priority service, use our Customer Service Center (CSC) to make payments on an insurance policy or to update billing information for a current mortgage or escrow account.

Retrieve your CSC password

Servicios en Español

 Telefono: (800) 234-2114 - (oprima numero 3)

Servicios al Cliente (disponible en Español)

 Contactenos

Linea Automatizada: (888) 467-7736

Servicios al Cliente: (800) 234-2114

Servicios al Cliente (fax): (949) 838-0019

Depart. de Reclamos: (800) 927-2142

Depart. de Reclamos (fax): (949) 838-0144