Western Mutual Insurance Group Phone Fax Contact Information

We welcome your questions, comments and suggestions. You can contact us by e-mail, mail or telephone.


Service Department

Automated Policy & Payment Line: (888) 467-7736

ShowPhone: (800) 234-2114

Customer Service Department Phone Number.

Available: M-F - 8:00 AM - 4:45 PM (PST).

When leaving voice mail, please provide "Policy Number" for prompt service.

Please note during peak hours, your phone call will be answered in the order it was received.

ShowFax: (949) 838-0019

Service Department Fax Number.

Please include "Policy Number" on all faxes.

ShowEn Español: (800) 234-2114 - (oprima numero 3)

Servicios al Cliente.

ShowOnline Customer Service Center (CSC)

For priority service, use our Customer Service Center (CSC) to make payments on an insurance policy or to update billing information for a current mortgage or escrow account.

Retrieve your CSC password

ShowLive Online Support - Customer Service Chat

Chat with a Customer Service Representative.

ShowFor Third Parties (Escrow & Mortgage)

To make mortgagee changes and request a current or updated Evidence of Insurance (EOI)

For faster priority processing, please submit your request online at www.EasyEvidence.com external link

A request for Evidence of Insurance may be faxed to (949) 838-0019.

Please include name, policy #, property address, and new lender information. Please allow 24-48 hrs for processing.

Sales Department

ShowPhone: (877) WMUTUAL (968-8825)

Sales Department Phone Number.

Available: M-F - 8:00 AM - 4:45 PM (PST).

When leaving voicemail, please provide "Reference Number" for prompt service.

ShowFax: (949) 838-0083

Sales Department Fax Number.

Please include "Reference Number" or "Policy Number" on all faxes.

ShowEn Español: (866) 809-9642 - (oprima numero 1)

Departamento de Ventas.

ShowLive Online Support - Sales Chat

Questions about a quote? Need help with a mid-term switch? Chat with a Sales Representative.

ShowRetrieve Quote

Retrieve a save quote.

ShowAgent Listing

Licensed Insurance Sales Agents

Claims Department

ShowPhone: (800) 927-2142

Claims Department Phone

ShowClaims Emergency Number: (800) 927-2142

Claims Emergency Number

ShowFax: (949) 838-0144

Claims Department Fax

ShowOnline Customer Service Center (CSC)

For claims reporting, use our Customer Service Center (CSC) to file an initial claims report or start an inquery.

Retrieve password

Servicios en Español

ShowTeléfono: (800) 234-2114 - (oprima numero 3)

Servicios al Cliente (disponible en Español)

ShowContáctenos

  • • Línea Automatizada (888) 467-7736
  • • Servicios al Cliente: (800) 234-2114
  • • Servicios al Cliente (fax): (949) 838-0019
  • • Dept. de Reclamos: (800) 927-2142
  • • Dept. de Reclamos (fax): (949) 838-0144

Corporate Offices

ShowIrvine, California

Street Address:

2172 Dupont Drive, Suite 220, Irvine, CA 92612

Mailing Address:

P.O. Box 19626, Irvine, CA 92623-9626

ShowCalabasas, California

Street Address:

26775 Malibu Hills Rd. Suite 100, Calabasas, CA 91301

Mailing Address:

P.O. Box 19626, Irvine, CA 92623-9626

Special Programs for RE Professionals

ShowAvailable Programs

The Western Mutual Insurance Group has special programs available that can save your customers money and speed up your escrow. learn more »

  Business Development Line: (800) 234-3659

ShowInsurance Agents/Brokers

We are not currently accepting appointments.

Payment by USPS Mail

ShowRegular payments should be sent to:

P.O. Box 19626

Irvine, CA 92623-9626.

Please include your name, address, and policy number on all correspondence.

Payment by Overnight Mail

ShowOvernight payments should be sent to:

2172 Dupont Drive, Suite 220

Irvine, CA 92612

Please include your name, address, and policy number on all correspondence.




This Page was last Modifed on Friday, August 01, 2014 at 5:39:45 PM



 

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  • Manage My Policy / Payments ◄

    Use our Online Customer Service Center (CSC) to make a payment, request optional coverages, or submit questions or information to our Customer Service team.

    Retrieve password

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    Customer Service

    Claims Department

    Live Support - Chat with a Customer Service Representative.

  • Insurance ▪  

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  • Servicios En Español ▪  

    Seguro de hogar directo para propietarios preferidos de Western Mutual Insurance Group (Western Mutual).

    Departamento de Ventas (866) 809-9642

    Servicios al Cliente: (800) 234-2114

    Servicios al Cliente (Fax): (949) 838-0019

  • Directory: Phone, Fax ▪  

    Automated Policy & Payment Line:

    (888) 467-7736

    Customer Service (800) 234-2114

    Customer Service - Fax: (949) 838-0019

    Sales (866) 809-9642

    Sales - Fax: (949) 838-0083

    Claims (800) 927-2142

    Emergency Line: (866) 962-2142

    Claims - Fax: (949) 838-0144

    • Select Your Department

    Sales

    Service

    Claims

    Company

  • Forms Online ▪  

    Contact Us

    eform: dogcertificate external link

    eform: deductible external link

  • Evidence of Insurance ◄

    For Policyholders

    Current policyholders can request a copy of their insurance declarations page with our on-line Customer Service Center (CSC).

    You may print or have a copy faxed to a lender easily and securely.

    For Third Parties (Escrow & Mortgage)

    • For faster priority processing, please submit your request online at www.EasyEvidence.com external link

    A request for Evidence of Insurance may be faxed to (949) 838-0019.

    Please include name, policy #, property address, and new lender information. Please allow 24-48 hrs for processing.

  • Frequently Asked Questions ▪  

    Policy FAQs

    Quote FAQs

    Claim FAQs

  • Real Estate Professionals ▪  

    The Western Mutual Insurance Group has special programs available that can save your customers money and speed up your escrow. Learn more

  • Third Party Servicers ▪  

    A request for Evidence of Insurance may be faxed to (949) 838-0019.

    Please include name, policy #, property address, and new lender information. Please allow 24-48 hrs for processing.

    • For faster priority processing, please submit your request online at www.EasyEvidence.com external link

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