Residence Mutual, a subsidiary of Western Mutual Insurance, handled a recent storm damage claim for my mother.  My adjuster provided what I would consider exceptional support and service.  His knowledge, experience, and professionalism resulted in an expeditious and amicable resolution.  He was courteous, polite, patient, and thorough. The company was responsive... arrived on scene the morning following the incident to document, investigate, secure, and protect the house and occupants from any additional damage.  They were attentive... worked until they were done, and made sure my elderly mother felt safe and secure. Thank you to the adjusters and account reps who made multiple visits to ensure everything was taken care  of appropriately.

Excellent service. Very quick. My insurance agent was great.

Best service I have ever received by any insurance company!! My claims adjuster was patient, professional, went over and beyond to explain everything in detail multiple times for me. He was quick to respond with answers and made me feel taken care of. Which they did!!!