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Reviews

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Over 90% Customer Satisfaction Rating AM Best A+ Rating 80 Years

Western Mutual Testimonials

We strive to provide everyone with the appropriate coverage for their needs with the service they deserve. Find out what our homeowners have to say about our insurance coverages and dedicated agents!


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February 2021
Connor M.
We had a water leak which damaged our floors and our claims adjuster *** had the appropriate contractors onsite within 24hrs to review the damage. He coordinated with the contractors to make the repairs easy and he communicated with us every step of the way. Thank you Western Mutual Insurance for getting our house back in order!!

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January 2021
Jeggs G.
Great service!! They are friendly, quick, efficient and professional. I am very happy to have worked with this company.

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January 2021
Ellen B.
I've had Western Mutual homeowners insurance for 12 years and they continiously provided wonderful customer service and competitive prices. I would recommend them to anyone. *** was excellent to work with! Thanks so much for your assistance.

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December 2020
Eric K.
Working with my insurance agent at Western Mutual has been an absolute treat! He is very responsive, gets us what we needed for our financing paperwork, and is always available to answer questions that arise. Thank you for the great service!

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November 2020
Jolene C. | Brentwood, CA
We have had a policy for many years but this was our first claim. Unfortunately, we experienced two shower leaks back to back. I called immediately and my adjuster was extremely helpful throughout the entire process. He quickly provided a leak detection specialist who diagnosed the problem. In addition he sent a dry out company to my home to professionally dry out any lingering moisture or damage. All were extremely professional and followed all safety COVID measures which I greatly appreciated. My adjuster followed up with emails, and phone calls when necessary, and clearly explained the process each step of the way.

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October 2020
Pamela R. | Stockton, CA
We've been with Western Mutual over 15 years and made our first claim several months ago when our oak tree fell on our house. There was some damage to the roof as well as our solar. My adjuster did a great job recommending a construction company to repair and clean the roof. They also fixed our solar panels even after we discovered leaks that were not identified in the initial bid.

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October 2020
Asoka J. | Cerritos, CA
I have unfortunately had damage to my house twice in the past few years, but fortunately, both times Western Mutual has been able to help with the repairs. On both claims, I have worked with my adjuster who is an absolute ROCK STAR! She is super easy to work with, communicates often, and is very kind. I am so grateful for all her help and patience. I would highly recommend my adjuster and Western Mutual!